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Telia Finland: 10 keys to success in an cross-division implementation project
"We acted as one team with a common goal"
Telia has implemented a completely new service assurance solution for analyzing and simplifying troubleshooting of mobile networks for customer service in just a few months.
The target has been
- to streamline the daily business in customer service
- become more cost-effective
- launch innovative service solutions for customers
- stand out in the competition.
Item One
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Item Two
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Item Three
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